So how does it work?

In the case of damaged Creamhandled knives our skilled Cutlers* replace the handles with new dishwasher safe cream or black handles.

Old rusted or broken carbon steel blades are carefully replaced with new martensitic stainless steel blades (contains more carbon for a better cutting edge).

For replating all the preparatory work like straightening & levelling fork prongs*, is done before removing the old plate and then buffing & polishing each piece by hand, much as they were originally.

After cleaning our highly experienced quality controllers individually inspect each item and if passed, they are plated with 15* or 25* microns of 99.9% pure silver.

*Dependant upon the level of service selected.

Then back into the factory for what is termed “finishing” where they are gently polished with a super fine “mop” together with red or black rouge to bring out that extra deep lustre.

Finally, they are thoroughly checked again before being carefully packed for return to their delighted owner(s).