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Testimonials.

We know that often your cutlery can hold fond memories, so we treat every piece with care to ensure it is perfect when we return it to you! We love feedback from our customers – our team of craftsmen are always overjoyed to hear when somebody is pleased with their work!

A wonderful company! “I used this wonderful company six years ago to replace discoloured and worn bone handles on various items of cutlery inherited from my parents. I was delighted by the results – the cutlery retained all its original charm and quality, with the addition of beautiful, dishwasher-proof handles that matched the silver and stainless steel perfectly. I have now completed the set, with our remaining 13 knives of various sizes all rehandled and (an unexpected bonus) re-whetted. They again look superb. I should add that the staff at Chimo are extremely pleasant and helpful – another bonus. I cannot recommend them highly enough.”

Carole T

“I just wanted to let you know that the two silver boxes arrived safely yesterday and that Lady Colquhoun and I are thrilled with them. What a wonderful job you and your work people have done with them. They look completely restored to their original beauty. Many thanks. I shall certainly be recommending you to anyone who wants their silver restored. Thank you Chris, and thank you to the Cutlery Hospital.”

Sir Malcolm Colquhoun

“I am so delighted with what has been done to the cutlery and it was just wonderful that they arrived in good time. Thank you and your colleagues very much indeed!”

Pauline

“My mother had stopped using her favourite knives. They had been in the family for generations and she had inherited them over thirty years ago, but in the last few years, they had become unattractive as the blades were tarnished and the handles had become dull in colour. I had no idea until I visited Chris and Chimo Holdings last year, that anything at all could be done, but I was introduced to the Cutlery Hospital and a few weeks later, I was able to present my mother with twelve ‘as good as new’ knives. The old blades had been removed and replaced, and the handles have all been repolished to a very high standard.

Thank you Chris, and thank you to the Cutlery Hospital.”

Mike W

“Received the knives this morning and they are perfect. Super service and I will recommend you at every opportunity I have. Thank you and please thank whoever did them for me.”

Simon A (x4 Knives Re-handled with DW Safe Cream)

“Thank you very much! Received and I love them.”

Anne S (Tea Knives Re-handled with DW Safe)

“Hi Sue, that cutlery arrived back this morning and we are delighted with the results. Many thanks.”

Vicki A (Spoons & Forks re-plated 25 Microns)

“Cutlery set arrived today delighted with the repair & polish – Thank you so much.”

Shelagh C (Knife Re-cemented & Spoon & Fork Re-polished)

“Thank you so much, it is amazing what you have been able to do, hopefully it will last another few decades.”

Sue W (New DW Safe L/O Handle fitted to Carving Knife)

“Hi Sue, the knives have arrived. They look great. Thanks a lot.”

Ray M – South Africa (Knives fitted with New Blades and Silver Handles Restored)

“Dear Sue, The re-handled knives have just been delivered. They look great and in addition to the smart new handles, I notice the blades are keen. Please thank everyone involved for an excellent job!”

Paul M
GOOD
8 reviews on
Testimonials Cutlery Hospital
Robert Walgate
2021-05-31
Verified
Chimodirect provided an extremely helpful, friendly, and rapid service to repair two John Nesbitt stainless steel table knives, whose handles had been destroyed by years of washing in the dishwasher. Within two weeks we had them back with beautiful dishwasher-safe handles, with the blades rewhetted for the duties they served: our best knives for peeling and cutting in the kitchen. Now easy in the hand, they will cut through anything like butter. Thank you so much, Chimo! A perfect service for a very reasonable price.
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Testimonials Cutlery Hospital
Bernard Carney
2021-03-09
Verified
A quality comes first company with very high standards. My old damaged knives have been refurbish and are now like new. really please thank you
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Testimonials Cutlery Hospital
Mr B
2021-03-07
Verified
Made 8 mint julep cups for my wife's birthday. They are brilliant and will last a lifetime. Great company and service.
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Testimonials Cutlery Hospital
C Rainbird
2020-08-28
Verified
Antique bone handle three piece carving set. I want to say how pleased I am with the work Chimo have done with these old utensils - they look absolutely great and are also useable for the first time in many years. Please thank those responsible for their care and attention.
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Testimonials Cutlery Hospital
simon ashcroft
2020-08-27
Verified
Only sent 4 knives for new handles and sharpening but they mean an awful lot to my family. Perfect communication, easy peasy to arrange, quote sent and payment requested before being returned. My daughter cried because she thought they were being thrown out, they came back beautiful .. dishwasher proof and many more years to enjoy!
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Testimonials Cutlery Hospital
Mr Barrow
2020-08-26
Verified
Our 43 year old Grasoli stainless steel dinner knives had become tarnished and blunt, Chimo have transformed them, they came back to us looking like new, we couldn’t have been more pleased. 5* service from beginning to end.
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Testimonials Cutlery Hospital
Rosemary Gray
2020-02-28
Verified
I have had my Hampton Court silver cutlery for 40 years and they have been in daily use. Naturally after that length of time the forks in particular have become tarnished. So I contacted Chimo Sheffield to carry out a refurbish work on initially 4 forks. I was so pleased with the result they are literally like brand new. So I have now sent some more cutlery. Excellent Company. It is a little expensive but it is craftsman work and after 40 years they don't owe me anything. Well worth doing.
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Testimonials Cutlery Hospital
Andrew Brown
2018-09-19
Verified
Excellent product, well packaged and fast delivery.
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Has your cutlery spent too long lying around in drawers? A little attention from the Cutlery Hospital could restore it to its original beauty.

These days, it is often far more cost effective to renovate these neglected family heirlooms rather than buying new cutlery, not to mention the sentimental value. That’s where Cutlery Hospital can help!


Repair & Refurbish

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Or if you have questions about our service, we’ve attempted to answer the most common ones on our FAQ’s page.

We’d love to hear from you.

We look forward to being of service at Cutlery Hospital. We’ll give your cutlery some much needed ‘TLC’ and return it to you fully restored, to be enjoyed by generations to come.